Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Modern contemporary feel
Lack of important facilities
Service not very professional
7.6/10
Very good
Rooms
7.5
Location
9.0
Service
8.0
Dining
6.9
Guest reviews
7.6/10
based on 19 reviews
8.6
8.6/10 based on 7713 reviews
Guy
United Kingdom,
May
2024
8.2/10
I opted for a superior room which lacked tea/coffee facilities and a mini fridge, but it was worth it despite the noisy location next to the stairway doors. The service was top-notch, with a very helpful and friendly staff. The hotel's central location near city attractions made it convenient, though noise from the surroundings could be a concern. The dining options were good, but I would recommend trying out the local cafes. Overall, the experience was positive with great value for money.
Rooms
7.0
The superior room I chose didn't have tea/coffee facilities or a mini fridge but was comfortable despite the noise from the stairway doors.
Service
9.0
The service was excellent, with a very nice and accommodating staff.
Location
8.0
The location was excellent, right in the center of Wien, near key attractions and transportation hubs.
Dining
8.0
The dining experience was good with great choices, though I'd recommend trying local cafes.
Facilities
9.0
The hotel facilities were excellent, offering a functional bathroom, great design, a comfortable bed, and perfect climate control.
Margaret
United Kingdom,
April
2024
8.6/10
The hotel offers simple but spotlessly clean rooms with a reasonable amount of space, facing an inner courtyard for tranquility. While lacking a refrigerator, phone, and safe in the room, it boasts a picturesque facade with many windows. The location is superb for exploring Vienna on foot, being near major attractions and transportation hubs. The dining experience is satisfactory, providing a good variety but with an early breakfast end time. Overall, a comfortable and convenient stay with a few minor room amenities missing.
Rooms
8.0
The rooms are functional, clean, and offer a decent amount of space.
Service
9.0
The staff was helpful and professional, ensuring a pleasant stay.
Location
10.0
Perfectly situated in the heart of Vienna, making it easy to explore the city on foot and enjoy key attractions nearby.
Dining
7.0
The dining options are satisfying, but the breakfast time could be extended for guests' convenience.
Facilities
9.0
The hotel offers well-maintained facilities, ensuring a comfortable stay for guests.
Arthur
United Kingdom,
March
2024
8.4/10
The hotel offers compact but clean and comfortable rooms that are perfect for two guests. The service is extremely kind and supportive, with 24-hour availability. The location is ideal for exploring Vienna, near major tourist attractions and transportation options. Dining provides a variety of breakfast choices, including fresh rolls. The facilities are well-maintained, ensuring a pleasant stay overall.
Rooms
8.0
The rooms are on the small side but provide enough space for two. They are comfortable, clean, and feature nice bathrooms with walk-in showers.
Service
9.0
The staff is very helpful and extremely kind, offering 24-hour service.
Location
9.0
The hotel's location is great, close to all attractions and easily accessible by foot. Perfect for sightseeing, shopping, and exploring Vienna.
Dining
7.0
Dining options are diverse and include a variety of breakfast choices, making it convenient for guests.
Facilities
9.0
The hotel provides well-maintained facilities that enhance the overall guest experience.
Richard
United States,
February
2024
7.0/10
The hotel offers clean and functional rooms, although on the smaller side and lacking certain amenities. The service, while efficient, may come off as cold at times. The location is superb, central and convenient for exploring the city. Dining can get very busy and crowded at peak times. Overall, a decent option for those looking for a practical stay in a great location.
Rooms
7.0
The rooms are clean and functional, yet a bit small and lacking some amenities.
Service
6.0
The service, though under pressure, maintained efficiency but lacked warmth.
Location
9.0
The location is superb, centrally located and within walking distance of major attractions.
Dining
6.0
The dining area can get really busy and crowded, impacting the overall experience.
Facilities
7.0
The hotel facilities are adequate for a functional stay.
J.
United Kingdom,
February
2024
7.4/10
The hotel is perfectly situated just opposite the opera, offering a modern contemporary feel and being walking distance from the main places in downtown Vienna. The rooms are beautiful and luxurious, with a lovely, clean, and modern interior but lacking essential facilities like a coffee machine or kettle. The service, while generally busy, is friendly and helpful but not very professional. The dining experience is good with quality food but could offer a bit more variety. Overall, a convenient hotel with some room for improvement.
Rooms
8.0
The rooms were beautiful and luxurious with a small balcony and modern bathroom.
Service
7.0
The service had a busy atmosphere but the staff were nice and helpful.
Location
9.0
The location is perfect, right in the center of everything, and near the main subway lines.
Dining
7.0
Dining offers good quality and delicious taste but could have more variety.
Facilities
6.0
The hotel doesn't offer many important facilities like a coffee machine or mini bar.
Great location
Lack of important facilities
Andrew
United States,
January
2024
7.2/10
My stay at the hotel was delightful with a few ups and downs. The location is superb, just a block from the opera house and close to the train station, allowing for easy exploration of the city. The rooms, while clean and neat, lacked spaciousness and proper storage, making longer stays somewhat challenging. The service was a bit mixed, with some staff being very nice and welcoming while others came off a bit snooty. The dining options were decent, though the setting could be more comfortable. Overall, a good value for the location but with some room for improvement in certain areas.
Rooms
7.0
The room I had faced an inner courtyard, providing a very quiet atmosphere. However, it was on the smaller side and lacked a proper wardrobe, which was not ideal for a longer stay. It was clean and neat but not spacious enough, without a closet and some missing bathroom amenities.
Service
6.0
The service at the hotel was a mix of very nice and welcoming with a slight touch of snootiness at times. Some staff members were professional, while others came off a bit rude for no apparent reason.
Location
9.0
The location of the hotel is excellent, just a block from the opera house and close to the train station, making it easy to walk everywhere in Vienna. It's a great spot for exploring the city, with stylish renovations and excellent facilities nearby.
Dining
6.0
The dining options at the hotel were correct but somewhat basic. The setup for eating seemed a bit uncomfortable, with tables needing quicker clearing during busy times.
Facilities
8.0
The facilities at the hotel were functional and well-maintained, offering a good overall experience for guests.
stylish renovation
lack of spaciousness
John
United Kingdom,
January
2024
7.4/10
I had a comfortable stay at the hotel with functional Wi-Fi and a good shower, but the room was somewhat small with limited storage space and amenities. The location was perfect for exploring the city, just a short walk from major attractions, but there was a slight inconvenience related to currency exchange. The dining options were decent but could have been more varied, and the hotel lacked certain facilities like a mini bar or kettle in the rooms.
Rooms
7.0
The room was a reasonable size with a good shower, but lacked storage space and certain amenities.
Service
8.0
The service was helpful and friendly even before our arrival, although room allocation was a bit rigid.
Location
9.0
The location couldn't have been better, with easy access to public transportation and major attractions.
Dining
6.0
The dining experience was average with limited choices, but the prices were fair.
Facilities
7.0
The hotel lacked certain facilities like a mini bar and kettle in the rooms.
convenient location
limited dining
Hannah
United Kingdom,
December
2023
8.4/10
I absolutely loved my stay at this hotel! The location is superb, near the Opera and close to everything you want to explore in Vienna. The rooms, although quiet and cozy, lacked some basic amenities in the bathroom, but the peace and quiet made up for it. The service was outstanding, with staff being accommodating and always ready to help. However, the dining options were a bit basic, and the organic fruits were a nice touch. Overall, a great value for money with a few minor drawbacks.
Rooms
8.0
The single room on the attic was very quiet, and I couldn't hear any street noise.
Service
9.0
The staff was nice and always smiling, going above and beyond to ensure a pleasant stay.
Location
9.0
The hotel is perfectly situated in a side street close to the underground station, making it easy to explore the city.
Dining
7.0
The dining experience was decent, with basic options like breads and pastries, but the staff was very helpful and attentive.
Facilities
9.0
The hotel offered all the necessary facilities for a comfortable stay.
Peter
United States,
December
2023
7.6/10
I couldn't have asked for a better location, with the hotel right next to the subway and beautifully restored in an old building. The service was top-notch, from providing information on public transportation to keeping the rooms clean and tastefully decorated. Though the dining options were a bit limited, my stay was overall delightful.
Rooms
7.0
The rooms were basic but functional, with a good shower and Wi-Fi. However, there was not much storage space for clothes.
Service
9.0
The service was always friendly and helpful, from the moment before our arrival to the clean rooms and tasteful interior.
Location
9.0
The hotel's location is fabulous, right next to the subway and close to the city center and public transport.
Dining
5.0
The dining options were quite limited, with not many choices, and it can get really busy. The breakfast served by other cafes was expensive compared to the hotel's offerings.
Facilities
8.0
The facilities were well-maintained, and the hotel is in a stunning old building beautifully restored.
David
United Kingdom,
November
2023
8.2/10
The hotel is in a central location near the Opera House, making it convenient for exploring Vienna. The rooms, although modern and very clean, were a bit cold initially but nicely appointed with Euro-modern touches. The staff was extremely helpful and accommodating, ensuring a pleasant stay. The dining options were good but slightly limited in choice. Overall, a great value for a weekend break in Vienna.
Rooms
8.0
The rooms were modern and very clean, with nice Euro-modern touches.
Service
9.0
The staff was friendly and accommodating, making my stay enjoyable and hassle-free.
Location
9.0
The hotel is very centrally located near the Opera House and within walking distance to many attractions, trams, and trains.
Dining
7.0
The dining options were good, although slightly limited in choice.
Facilities
8.0
The hotel provides convenient facilities for a comfortable stay.
Nicholas
United Kingdom,
October
2023
8.0/10
The hotel offers modern, sleek rooms with a spiffy design. Although lacking some basic amenities, the room was comfortable and clean. The service was very helpful and extremely kind with a busy demeanor. The location is ideal, close to the city center and within easy reach of many tourist attractions. The dining experience was varied with good-quality options. Overall, a modern, sleek hotel in a great central location.
Rooms
7.0
The room was on the small side but had enough room for two people. It was comfortable, clean, and had a nice bathroom with walk-in showers.
Service
8.0
The service was very helpful and extremely kind, despite appearing busy.
Location
9.0
The hotel is very close to the center, making it convenient for all transport and walking in the inner city.
Dining
8.0
The breakfast had a variety of options, including cereals, eggs, ham, cheese, jam, coffee, fruit juice, and very nice bread.
Facilities
8.0
The hotel offers modern facilities and amenities for a comfortable stay.
George
United Kingdom,
September
2023
6.6/10
The hotel's location is exceptional, with extremely friendly staff ready to assist. The rooms provide comfortable pillows but may feel small, especially for guests with many bags. The service was a mix of abrupt rudeness and lovely politeness. The dining experience, while simple, could offer more variety. The hotel facilities are decent but tend to get chaotic at times.
Rooms
7.0
The pillows in the rooms were really comfortable, but the space felt small, particularly with multiple bags.
Service
6.0
The service had both rude and polite moments, with some staff being abrupt and unpolite while others were lovely and helpful.
Location
8.0
The hotel is centrally located, close to key attractions like the opera house, Albertina museum, and main shopping street. However, it is situated in a side street that may feel unsafe for solo travelers.
Dining
6.0
The dining options were on the simpler side, lacking variety compared to other hotels. It could benefit from more diverse choices.
Facilities
6.0
The hotel facilities are average, with occasional chaos in certain areas.
Walter
United Kingdom,
August
2023
8.4/10
I had a pleasant stay at the motel. The rooms, although offered larger options for a higher price, were warm, absolutely clean, and in the perfect location. The personnel were friendly, but the lack of views in the subterranean rooms was a downside.
Rooms
8.0
The rooms were warm, absolutely clean, and in the perfect location.
Service
9.0
The personnel welcomed me with big smiles and were kind. They were supportive and friendly throughout my stay.
Location
9.0
The location of the motel was exceptional, close to major sights, bars, restaurants, and shopping areas. The hotel staff was extremely friendly and ready to help with any questions.
Dining
7.0
The dining experience was good, with a great choice of food. However, tables needed to be cleared quicker during peak times.
Facilities
9.0
The homemade cakes were a delightful touch to the dining experience.
Patrick
United States,
August
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were functional and clean, though a bit small for those with large luggage. The service was friendly, though some staff members could have been more patient with tourists. The location was convenient and great for exploring Vienna, but lacking in some storage space in the rooms. The dining experience was satisfactory, offering decent value for money. Overall, a good choice for a stay in Vienna.
Rooms
7.0
The rooms were small but functional and clean.
Service
7.0
The service was friendly, though some staff members lacked patience with tourists.
Location
9.0
The location was convenient and perfect for exploring Vienna.
Dining
8.0
The dining experience offered decent value for money.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
Joseph
United Kingdom,
August
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were gorgeous and clean, though on the small side – but who cares when you have a balcony connecting them. The service was so welcoming and helpful; I met staff from all areas, and they were all wonderful. The location was excellent, close to the city center and metro station, making it so easy to get around. The dining experience was good with a great selection, but they could clear tables a bit faster when it gets busy. Overall, I had a fantastic time here!
Rooms
9.0
I was impressed by the gorgeous and clean rooms, even though they were a bit on the small side, but the balcony connection made up for it.
Service
9.0
The service was beyond welcoming and helpful, with staff from all departments being very nice and accommodating.
Location
10.0
The location was excellent, close to the city center and metro station, making it perfect for exploring the area on foot.
Dining
8.0
The dining experience was good with a great choice of options, but they could improve on clearing tables quickly during busy times.
Facilities
9.0
The facilities were great, with everything you need for a comfortable stay.
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